Exchange Process:

For exchange, contact our customer support team via WhatsApp at +92 337 2109968 and provide your order number, the item(s) you wish to exchange, and the reason for the exchange.

Reverse Pick-up Services (Karachi only):

Customers in Karachi can take advantage of reverse pick-up services, where the company arranges for the product to be picked up from the customer's location.

Exchange from Other Cities:

Customers outside Karachi need to send the shipment back via any courier service to the company's warehouse address for exchange.

Eligibility for Exchanges:

To be eligible for an exchange, the item must be in its original condition, unworn, unwashed, and with all tags and labels attached.
Personalized, custom-made, and final sale items are not eligible for exchange, unless there is a manufacturing defect or shipping damage.

Exchange Period:

Customers can easily exchange their products within 7 days from the day they receive their delivery.

Reverse Shipment Fee (Karachi only):

For the convenience of reverse pick-up in Karachi, a fee of Rs 200 will be charged at the time of delivering the exchange product.

Shipping Address for Exchanges:

Outfitbydk Warehouse
House no 160 Street 10 Block D Sector 11 1/2 Orangi Town, Karachi.